Refund & Return Policy
We want you to love every part of your SolaVitaé experience. If something isn’t right, we’ll help you make it right. 🌱
🔄 Returns
For safety and quality reasons, we cannot accept opened or used supplements.
We accept returns ONLY if:
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The item is unopened, unused, and in original condition
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The return request is made within 14 days of delivery
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The product arrived damaged, defective, or incorrect
To request a return, email:
📧 support@solavitae.com
Include: order number, photos (if applicable), and reason.
💵 Refunds
Once the item is inspected and approved, refunds are issued to your original payment method within 5–7 business days.
Shipping fees are non-refundable.
🔁 Exchanges
We only replace items that are damaged or defective upon arrival.
🚫 Non-Returnable Items
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Opened or used supplements
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Gift cards
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Digital products
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Clearance or sale items
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Unauthorized returns
⚕️ Product Disclaimer
Everyone’s body reacts differently.
Consult a healthcare provider regarding allergies, interactions, or health concerns.
💬 Need Help?
Email us anytime at support@solavitae.com.
We’re always happy to help! ✨